DISTANCE SALES AGREEMENT
This Distance Sales Agreement (“Agreement”) has been issued in accordance with the Law on the Protection of Consumers numbered 6502 dated 07.11.2013 (“Law No. 6502”) and the Distance Contracts Regulation published in the Official Gazette dated 27.11.2014 and numbered 29188 (“Relevant Regulation”), and applies to sales conducted over the internet. The terms of the agreement are as follows:
ARTICLE 1 – PARTIES
SELLER
Title: Rota Wood
Address: Mermerli Mahallesi Çanakkale Asfaltlı Caddesi No:526/1 Menemen / İzmir
Phone: +90 537 776 53 36
E-mail: [email protected]
1.2 BUYER
Full Name:
Address:
Phone:
E-mail:
ARTICLE 2 – SUBJECT
The subject of this Agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the product(s) ordered by the BUYER from the website www.rotawood.com owned by the SELLER, in accordance with the provisions of Law No. 6502 and the relevant Regulation. The specifications and price of the product(s) are stated in Article 3 of this Agreement.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
The type, quantity, brand/model, color, price including taxes, and delivery details of the product(s) are listed below.
The main features such as model and color of the product are available on the website www.rotawood.com owned by the SELLER. The BUYER may view the features and images of the product as long as it is available for sale on the site.
The price below includes VAT.
Product Description:
Price (Including VAT):
Quantity:
Shipping Fee:
Shipping fee is determined based on the product amount and may not be pre-calculated. Additional charges may apply.
Payment Method: Cash / Credit Card (Single Payment) / Credit Card Installments
Total Price (Including VAT):
Delivery Method: Delivery to Address
ARTICLE 4 – GENERAL PROVISIONS
4.1 – The BUYER declares that they have read and understood all the preliminary information regarding the basic features, sales price, payment method, delivery information of the product(s) in Article 3 and the full trade name, address, and contact details of the SELLER, and confirms them electronically.
4.2 – Except for custom-made products prepared according to the BUYER's requests, the product(s) shall be delivered within a maximum of 30 (thirty) days after the order is received by the SELLER, subject to the distance to the BUYER’s address. Delivery will be made to the BUYER or a person/entity designated by them. The shipping fee will be borne by the BUYER unless otherwise stated by the SELLER before the agreement is concluded.
4.3 – The SELLER is responsible for delivering the product(s) in a sound, complete, and specified manner as per the order.
4.4 – The product(s) shall only be delivered once this Agreement is confirmed by the BUYER and payment is made via the selected method. If the payment is not made or is canceled in bank records, the SELLER is released from its delivery obligation.
4.5 – If the credit card, bank card, debit card, or other payment methods of the BUYER are used unlawfully by unauthorized persons without the BUYER’s fault, and the related bank or institution does not pay the product amount to the SELLER, the BUYER must return the delivered product to the SELLER within 3 (three) days. The shipping cost in such cases belongs to the BUYER.
4.6 – If the product is to be delivered to someone other than the BUYER, the SELLER cannot be held responsible if that person refuses delivery.
4.7 – The SELLER is not liable for problems arising from the shipping company that may result in the product not being delivered to the BUYER.
4.8 – The SELLER may, for a justified reason, supply a different product of equal quality and price before the performance obligation period expires.
4.9 – If fulfilling the order becomes impossible or if the ordered product is out of stock, the SELLER will inform the BUYER before the obligation period ends. In such a case, the SELLER may either supply a product of equal quality and price (if available in stock) or refund the payment.
4.11 – This Agreement becomes valid once accepted by the BUYER. By confirming the order, the BUYER is deemed to have accepted all the terms of this Agreement.
ARTICLE 5 – RIGHT OF WITHDRAWAL
5.1 – The BUYER has the right to withdraw from the agreement within 14 (fourteen) days from the date of delivery of the product to themselves or to the person/entity at the designated address, without giving any reason. By entering into this Agreement, the BUYER acknowledges being informed about the right of withdrawal. In order to exercise the right of withdrawal, written notice must be sent to the SELLER within 14 days. The product must not have been used or damaged in any way, and must be suitable for resale.
5.2 – Upon exercising the right of withdrawal, the BUYER must return the product within 10 (ten) days from the date of notification, along with its box, packaging, label, standard accessories (if any), and invoice. Otherwise, the right of withdrawal shall be considered not exercised.
5.3 – The SELLER shall refund all payments to the BUYER using the original payment method within 14 (fourteen) days of receiving the withdrawal notice.
5.4 – If the right of withdrawal is exercised within the legal period, the return shipping cost will be covered by the SELLER.
5.5 – Apart from the right of withdrawal or other legal rights, the BUYER may not return or exchange products under any other circumstances.
ARTICLE 6 – PRODUCTS THAT CANNOT BE RETURNED
The right of withdrawal may not be exercised for:
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Custom-made or personalized products prepared according to the BUYER’s requests or needs,
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Products modified in size, shape, or design upon the BUYER’s request,
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Products with damaged labels, packaging, or boxes,
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Products that cannot be resold.
ARTICLE 7 – PROTECTION OF PERSONAL DATA
7.1 – The BUYER may create a User Account under this Agreement, during which they are required to provide their name, surname, and contact information. This data is considered ‘personal data’ under the Law on the Protection of Personal Data numbered 6698 (“KVKK”). In addition, the SELLER collects payment information such as credit card details and shipping addresses to fulfill the purchase.
7.2 – The SELLER undertakes to process the collected personal data only for the purpose of fulfilling the Agreement, limited to this purpose, and in accordance with KVKK. The data will be retained only as long as necessary for service provision and will be deleted, destroyed, or anonymized once no longer required. The SELLER agrees not to transfer personal data to third parties without the explicit consent of the BUYER, unless for legitimate interests not infringing the BUYER’s fundamental rights and freedoms.
ARTICLE 8 – COMPETENT COURT
For the implementation of this Agreement, Consumer Arbitration Committees up to the amount announced by the Ministry of Customs and Trade, and Consumer Courts in the SELLER’s location are authorized.
By confirming the order, the BUYER is deemed to have accepted all terms and conditions of this Agreement.
