Accessing this website or using any information on this website means that you accept the following terms.

www.rotawood.com shall not be held liable for any direct or indirect damages that may arise due to breach of contract, tort, or other reasons, resulting from accessing the site, using the site or the information and other data, programs, etc. contained in the site.

www.rotawood.com does not accept any responsibility in cases of interruption of the process, error, omission, or interruption as a result of breach of contract, tort, negligence, or other reasons.

www.rotawood.com reserves the right to change, reorganize, or cease publication of any kind of service, product, terms of use of the site, and the information provided on the site and its extensions, without prior notice. Changes shall take effect upon publication on the site. By accessing or using the site, these changes are deemed accepted. These terms also apply to other websites linked to from this site.

www.rotawood.com is entitled to contact the user via mail, e-mail, SMS, phone call, and other means of communication through the address, e-mail address, landline and mobile phone numbers, and other contact information provided by the user on the site registration form or updated by the user thereafter, for communication, marketing, notification, and other purposes. By accepting this agreement, the user acknowledges and declares that, unless otherwise notified in writing, www.rotawood.com may engage in the aforementioned communication activities. www.rotawood.com does not accept responsibility for any interruption of process, error, omission, deletion, loss, delay in operation or communication, computer virus, communication failure, theft, destruction, unauthorized access, alteration, or use of records due to breach of contract, tort, negligence, or other reasons.

This website may contain links or references to other websites not under the control of www.rotawood.com. www.rotawood.com is not responsible for the contents of these sites or any other links they contain.

www.rotawood.com owns or holds licenses to all materials, including but not limited to the general appearance and design of this website and all information, images, Rota Wood brand and other brands, www.rotawood.com domain name, logo, icons, demonstrative, written, electronic, graphic or machine-readable technical data, software, sales systems, business methods, and business models on the website (“Materials”), which are under legal protection. No material on the site, including code and software, may be altered, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented, or distributed without prior permission and citation of the source. Partial or full use of the website on another website without permission is strictly prohibited. Any such unauthorized actions entail legal and criminal liability. All other rights of www.rotawood.com not expressly granted here are reserved.

In the event that the user uses their www.rotawood.com account for purposes not defined in this user membership agreement and determined unilaterally by www.rotawood.com, or if the user's actions cause harm to Rota Wood’s commercial reputation or to third parties, Rota Wood reserves the right to immediately cancel the user’s membership and to take legal or administrative action. Additionally, the “Invite a Friend” feature on the website may not be used in a way that generates unsolicited commercial messages (UCE/SPAM) or gains profit from such usage. If a user violates this clause, their account and any associated coupons will be permanently and unilaterally terminated without further justification. www.rotawood.com reserves all rights to pursue any legal claims for damages it may incur due to such violations.

Return requests can be sent via email to [email protected] or through the contact information available on our website. The product must reach Rota Wood within 14 days after it has been shipped. Any shipping costs or customs duties incurred during this process are the responsibility of the customer. Products must not exceed 14 days from the invoice date, must not have had their tags removed, must be unused, must retain their original condition, and must be suitable for resale. Products that do not meet these conditions cannot be returned or exchanged. According to the Law on the Protection of the Consumer No. 6502, in in-store purchases made in physical locations such as stores, if the product has no defect, the consumer does not have the right to return or exchange the product.

www.rotawood.com reserves the right to update this legal notice page at any time and recommends that users visit the legal notice page each time they enter the site.


PRIVACY AND COOKIE POLICY

Purpose of Using Cookies

As Rota Wood Ltd. Şti. (“Rota Wood”), we use cookies and local storage technologies to facilitate and personalize the use of our website at www.rotawood.com (“Site”). These technologies are used in compliance with applicable laws, particularly the Law on the Protection of Personal Data No. 6698 (“KVKK”). You can find out how and for what purposes your personal data is processed and how long it is retained in our Personal Data Protection, Processing, Retention and Disposal Policy.

By visiting our Site, you consent to the use of cookies in accordance with this Cookie Policy. If you use different devices (e.g. computer, smartphone, tablet, etc.) to view the Site, please ensure that each browser on each device is set according to your cookie preferences.

A cookie is a small text file stored on your device when you visit a website. Cookies can be stored on your device via your browser during your first visit to a website. When you revisit the same site using the same device, your browser checks if a cookie has been saved for the site and, if so, transmits the data to the website. This enables the site to recognize your prior visit and adjust the content accordingly.

Rota Wood may use cookies for the following purposes across its websites, platforms, applications, advertisements, and communications:

(i) Operational purposes: To manage and secure the site, platform, applications, and services. Examples include enabling functionality on the site or identifying irregular behavior.

(ii) Functional purposes: To simplify and personalize the use of the site, platform, applications, and services. This includes remembering user preferences and settings.

(iii) Performance purposes: To increase and measure performance of the site, applications, platforms, and services. This includes analyzing user behavior and tracking interaction with sent communications.

(iv) Advertising purposes: To deliver interest-based advertising on Rota Wood’s or third-party websites, platforms, and applications using first-party or third-party cookies. These may include cookies that measure ad effectiveness or track ad impressions and clicks.

Types of Cookies

Two types of cookies may be used on the Site: “session cookies” and “persistent cookies”. Session cookies are temporary and remain on your device until you leave the Site. Persistent cookies stay on your device for a longer period, until you delete them. The duration depends on the cookie’s “lifetime” and your browser settings.

Some pages may use pixel tags (also known as clear GIFs) to collect information that can be shared with third parties for promotional and website development purposes. For example, usage information about visitors to the Site may be shared with advertising agencies to optimize banner ad visibility. This information may be related to your personal data, but cannot directly identify you.

We work with some third-party providers to set cookies and similar technologies on your device to offer services and track devices via IP address, unique identifiers, and device IDs. When visiting the Site, you may receive cookies from these third parties. You can choose whether to accept such cookies by identifying them first. Detailed information is available on the relevant third-party websites.

Rejecting and Deleting Cookies

Most browsers accept cookies by default, but users can change their browser settings to refuse or delete cookies. Browser settings vary, but most allow you to block all cookies, receive a warning before a cookie is set, or disable only certain cookies. Instructions can usually be found in the browser's help documentation.

If you disable cookies, some features of the Site, applications, platforms, or services may become unavailable. For example, you may not be able to view certain parts of the Site or access customized content.

Authorized Service Providers

We may work with certain service providers authorized to help manage and promote the Site, platforms, and applications. These providers may place cookies and similar technologies (third-party cookies) on your device and collect information such as your IP address, unique identifiers, and device ID.

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